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This session will present a case study of a major CMS implementation for AAPT, the 3rd largest Telco in Australia. During the introduction of an overall business system AAPT introduced OpenCms as the core tool for non- or low-structured information.
Through the implemented solution AAPT delivers information to its website, the customer self care area and the application for the call center agents from a single source. AAPT has dramatically cut cost, improved quality and time to market through this solution. The customer also has achieved significant saving potentials through single source publishing and alignment of information as well as improved service quality and additional revenue streams.
The slides from the OpenCms Days 2009 conference sessions and keynotes are now available for download.
OpenCms Days 2009 did take place in the KOMED convention center in Cologne, Germany. The KOMED buildings are situated centrally in the MediaPark.
Download the full 2009 conference program as a PDF file.
OpenCms Days 2009 - June 15 to June 16, 2009 - Cologne, Germany - Impressum
